AI for Government & Public Sector

AI for government, sovereign by design

Thai-language AI that speeds up citizen services and document processing while keeping data, models, and control inside Thailand.

8steps from first idea to production
8–12weeks to a working pilot
4–8week AI strategy phase
1sentence is enough to start

About the industry

What AI means for Thai government and the public sector

Government agencies serve millions of citizens through paper-heavy processes, and the answers people queue for often already exist in regulations. Public-sector data must also stay in Thailand, which rules out many off-the-shelf AI services.

In practice, AI in government is a Thai-language assistant that answers from official sources with citations, document AI that digitises forms, and secure identity checks. All of it runs on sovereign cloud, and officers own every decision and exception.

  1. 01
    Citizen service

    Assistants that answer from official sources

  2. 02
    Documents

    Thai document AI for forms, permits, and records

  3. 03
    Identity

    Biometrics and liveness for secure verification

  4. 04
    City operations

    Sensors and AI analytics for alerts and services

AI in action

See how the AI system works

Your data goes in, a model reads it, and a decision comes out with a record your team can audit.

  1. Requests and documents inCitizen questions, scanned forms, regulations, case-management data
  2. AI modelsThai language models with retrieval, document AI, biometrics
  3. Decision outCited answer, pre-filled form, or case routed to the right officer
ai-engine · event streamillustrative sample
  • 001req-3302 · edge case outside published rules · routed to an officer with a summary
  • 002req-3301 · permit steps question · answered with citation to the regulation
  • 003doc-770 · scanned form digitised · fields checked against the register
  • 004id-4410 · liveness check passed · verification record written
  • 005req-3304 · fee question · answered in Thai · case closed

Why AI, why now

Where AI changes the economics

01

Paper-heavy processes slow services

Citizens queue for answers that already exist in regulations. Document AI and retrieval remove the wait.

02

Data residency is non-negotiable

Public-sector data must stay in Thailand. Sovereign cloud and private LLMs make that practical.

03

Identity fraud is rising

Manual identity checks are slow and exploitable. Biometrics and liveness detection raise both speed and security.

How we help

AI consulting for Government & Public Sector

We are consultants first. We help you decide which citizen services benefit most from AI before any model is built, and how to deploy it with data residency, auditability, and officer control.

  1. AI opportunity assessment

    Map high-volume services and paper-heavy processes to AI candidates with your service owners.

  2. Data classification and readiness

    Classify data by sensitivity, review source documents and systems, and decide what can be used and where.

  3. Business case and prioritisation

    Rank services by citizen volume, officer hours, and time to value, with a case ready for budget approval.

  4. Sovereign architecture and governance

    In-country hosting, citation and audit rules, and alignment with DGA guidance and PDPA.

  5. Pilot and officer enablement

    Pilot on one service, train officers, and agree the KPIs that decide wider rollout.

How we work

From one sentence to a running system

Eight steps. You can stop after any of them and keep what we produced.

  1. 01
    Discover

    Describe your challenge

    One sentence in the builder, or a call.

  2. 02
    Discover

    Get a first blueprint

    Architecture, stack, timeline, budget range.

  3. 03
    Discover

    Discovery meeting

    30 minutes online with a senior consultant.

  4. 04
    Design

    Technical workshop

    Data, systems, and constraints, on site or online.

  5. 05
    Design

    Solution architecture

    A design your IT and security teams can sign off.

  6. 06
    Design

    Proposal & commercials

    Fixed scope, milestones, and price in THB or USD.

  7. 07
    Deliver

    Build & deploy

    Pilot in weeks, then production rollout.

  8. 08
    Deliver

    Run, license & expand

    Support, model monitoring, and new use cases.

What we build

AI solutions for Government & Public Sector

document ai · extractionillustrative
Business Permit ApplicationForm BP-1
ApplicantSiri Trading Co., Ltd.Permit typeGeneral businessRegistration no.0105 5xx xxx xxxAuthorised signatureSiri
  • ApplicantRead ✓✓
  • Permit typeBusiness ✓✓
  • Register checkMatched ✓✓
  • SignatureLow confidence⚠
  • 1 FIELD TO OFFICER

Sovereign document AI

A Thai LLM with retrieval on sovereign cloud, with data classification aligned to DGA guidelines.

The problem

Paper-heavy processes slow services, and the data cannot leave Thailand.

What you get

  • Thai document AI for forms, permits, and records
  • Data classification before any processing
  • Deployment on sovereign cloud or on-premises
  • An officer review queue for low-confidence fields

How it works

  1. InputScanned forms and recordsApplications, permits, certificates
  2. AIThai document AIReads, classifies, and checks against registers
  3. OutputStructured caseClean data in the case system; low-confidence fields to an officer

Used by

  • Service counters
  • Back-office officers
  • Records units

Connects to

  • Case management
  • Document stores
  • Registers and databases
  • Sovereign cloud

AI use cases

Proven problems, practical AI

AI use case 01

Sovereign document AI for agencies

Problem
Paper-heavy processes slow services, and data must stay in Thailand.
AI solution
Thai LLM with retrieval on sovereign cloud, with data classification aligned to DGA guidelines.

Outcome Faster citizen services with compliant data residency.

AI use case 02

Citizen service assistant

Problem
Citizens queue or call for answers that already exist in regulations.
AI solution
A Thai-language assistant answers from official sources with citations and routes cases to officers.

Outcome 24/7 self-service for citizens, shorter queues.

AI use case 03

National digital identity

Problem
Identity checks are slow, manual, and vulnerable to fraud.
AI solution
Biometric verification, liveness detection, and document AI on a secure national platform.

Outcome 70% faster verification in a delivered national project.

Outcomes describe what each solution is designed to improve. Figures appear only where they come from a delivered project. Results depend on your data, systems, and scope.

Delivered by our team

Real projects. Measured impact.

Outcomes our team and partners have delivered for governments and enterprises.

Government platform

National digital ID system

USD 35MProject value
70%Faster verification

Biometric enrolment and document AI for citizen identity at national scale.

Smart city

City operations dashboard

USD 8MOperational savings
65%Efficiency gain

IoT, video analytics, and one command view for city operations teams.

Responsible AI

Governed from day one

  • In-country hosting with data classification by sensitivity
  • Citations on every citizen-facing answer
  • Human officers own decisions and exceptions

Technology we use

  • Thai LLMs with retrieval
  • Biometrics and liveness
  • Sovereign cloud and GPU
  • Case-management integration

Where your data lives

  1. Citizen channels and agency systemsPortals, LINE, counters, and case management
  2. Sovereign Thai cloudModels and data hosted in-country and classified
  3. Officers in controlCitations, routing, and a full audit trail

FAQ

AI for Government & Public Sector: common questions

Can government AI run entirely inside Thailand?

Yes. We deploy on sovereign cloud or on-premises, with models and data kept in-country.

How do you prevent the assistant from giving wrong answers?

Answers are limited to approved sources, every response shows its citation, and low-confidence questions route to an officer.

Do you have experience with national-scale projects?

Yes. See our delivered projects on the solutions page, including national digital identity and city AI platforms.

AI for Government & Public Sector

Start with one AI pilot.

Eight to twelve weeks.A measurable target on your own data.